At ECS we recognize that we're not in the wire & cable business. We're actually in the people business; and people are all about building relationships. We know that people prefer to do business with people they trust, so we've worked hard to earn our clients' business and we continue to work hard in order to keep it. We offer a comprehensive collection of value-added services to ensure our customers are satisfied. Our Service Program was designed to harness our industry expertise to bring simplicity, reliability and support to our clients at every stage of our relationship.
Our Customer Commitment
- Quick shipments
- 24 hour / 7 day emergency service
- International import/export service
- Telephone & email access to your Rep
- Assistance with applications engineering
System Performance Design
- Field services
- Technical audits
- Proof of performance
- Product support
Inventory Management Program
We understand that time is money. So we've designed custom programs to manage all wire and cable requirements for just-in-time deliveries on large projects. Features and benefits include:
- Availability of material, plus safety stock
- Immediate shipment of material upon field release
- Firm pricing
- Dedicated Project Manager
- Automated sales desk & real time networked computer system